AI Agents & Voice Bots

Agents that automate. Voice bots that talk.

AI agents that do the work. Voice bots that handle the calls. Both run inside the tools you already use.

Saratix

Saratix Agent

customer support · live

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[ TRUSTED BY ]

Trusted by global enterprises and fast-growing startups.

XCMG
Wizu Solutions
TryitOn
ABV
Petronas
Robofarm
Honeywell
HM
PIDM
FideForum
Space Automation
XCMG
Wizu Solutions
TryitOn
ABV
Petronas
Robofarm
Honeywell
HM
PIDM
FideForum
Space Automation

[ WHAT IT IS ]

Two products. One core idea: software that thinks and acts.

First, what they are — and what they're not.

AI Agent illustration

[ AI AGENT ]

Software that gets work done.

AI agents read what comes in, decide what to do, and take action in the tools you already use. They don't just reply — they do the work.

Not a chatbot. It takes action, not just answers.
Not RPA. Handles real situations, not rigid scripts.
Not a workflow tool. Adapts on its own, no reprogramming.
AI Voice Bot illustration

[ AI VOICE BOT ]

Real conversation, by voice.

Voice bots listen, understand, and reply in a natural voice — under a second, in 40+ languages.

Not an IVR. No "press 1." Just talk normally.
Not a chatbot. Voice-first, real-time, real conversation.
Not a recording. Listens, interrupts, adapts mid-sentence.

[ HOW IT WORKS ]

A loop for agents. A pipeline for voice.

What's under the hood. Simple to explain, hard to build.

[ THE AGENT LOOP ]

Perceive → Reason → Act → Learn

Continuous loop
01

Perceive

Reads emails, tickets, messages, and calls.

02

Reason

Decides what to do and which tool to use.

Agent loop diagram
03

Act

Calls your APIs, updates records, sends replies.

04

Learn

Every action is logged. The agent gets smarter over time.

[ THE VOICE PIPELINE ]

Speech-to-Text → LLM → Text-to-Speech

Total round-trip: under 1 second
Speech-to-Text
~100ms

Speech-to-Text

Turns speech into text.

LLM Reasoning
~300–500ms

LLM Reasoning

Understands and decides what to say.

Text-to-Speech
~150ms

Text-to-Speech

Replies in a natural voice. 40+ languages.

[ CAPABILITIES ]

What they actually do, day to day.

Agents handle the back office. Voice bots handle the calls. Both run in your tools and get smarter over time.

AI Agents that automate tasks

AI Agents that automate tasks

Agents that read, decide, and act in your CRM, ERP, and helpdesk. No one touching a keyboard.

AI Voice Bots that talk to customers

AI Voice Bots that talk to customers

Voice agents for inbound calls, outbound leads, and chat. 40+ languages across phone, web, and WhatsApp.

Autonomous Customer Support

Autonomous Customer Support

Resolve tickets, answer questions, and escalate when needed. 24/7, on every channel.

Lead Qualification and Outreach

Lead Qualification and Outreach

Capture, score, and nurture leads through chat, email, and voice. Sales only talks to buyers ready to buy.

Document and Data Processing

Document and Data Processing

Pull data from invoices, contracts, and emails — fast and accurate, at scale.

[ EXAMPLE FLOW ]

Here's an agent handling a refund.

One real workflow. Six tool calls. Zero humans.

Incoming message

customer@email.com

Customer email mockup

"I want a refund for order #4287 — it arrived damaged."

Total time

< 30 seconds

Humans involved

None

[ EXECUTION TRACE ]

6 tool calls · sequential

Inbox Reads incoming email

Customer message parsed — intent: refund request, order #4287.

Shopify Fetches order details

Order placed 12 days ago. Total: $189. Status: delivered.

Policy doc Checks refund eligibility

Within 30-day window. Damaged goods qualify for full refund.

Stripe Issues refund

Charge ch_3LM8H7 refunded — $189.00 returned to customer.

Zendesk Logs and closes ticket

Ticket #4287 closed with full audit trail and decision rationale.

Inbox Replies to customer

"Refund processed. You'll see it in 3–5 business days."

Every step is logged and reversible. Edge cases escalate to a human with full context.

[ INDUSTRIES ]

Built for the industries we know.

Agents trained on your sector's language, workflows, and edge cases.

Discuss your industry
Finance
Vertical

Finance

KYC, compliance Q&A, fraud routing, and case triage.

E-commerce
Vertical

E-commerce

Order support, returns, recommendations, and recovery.

Healthcare
Vertical

Healthcare

Intake, appointment booking, follow-ups, and triage.

SaaS
Vertical

SaaS

Onboarding, support, billing, and lead qualification.

Logistics
Vertical

Logistics

Dispatch, tracking calls, EDI, and shipment updates.

Real Estate
Vertical

Real Estate

Lead qualification, viewing bookings, and contract Q&A.

[ HOW WE DELIVER ]

From discovery to deployment in 2 to 6 weeks.

Four phases, week by week. What we ship. What we need from you.

Discover

We map your workflows, find the highest-ROI automation, and check what's feasible.

[ YOU PROVIDE ]

  • SME access for 2–3 hours
  • Sample data and edge cases
  • List of current tools and APIs

[ YOU GET ]

  • Workflow audit
  • Feasibility report
  • ROI projection

[ PROOF ]

Numbers that reflect real impact.

View all cases

200+

Businesses automated

Across SaaS, finance, e-commerce, and more.

10M+

Conversations handled

Calls, chats, and tickets handled in production.

80%

Average time saved

Reduction in hours spent on repetitive tasks.

Case study

[ CASE STUDY ]

Lead quality improved almost immediately.

View Case Study

Anita Rao

VP Marketing, SaaS

47%

increase in sales-qualified leads

31%

improvement in campaign ROI

22%

increase in close rate

[ SECURITY & COMPLIANCE ]

Enterprise-grade trust, baked in.

Built for regulated industries from day one. Run on our cloud or yours. Your data stays yours.

Your data, your infrastructure.

Run agents on our cloud or in your own VPC. Your data stays yours — never trains other models, never leaves without your say-so.

Your data, your infrastructure.

SOC 2 and GDPR-ready.

Encryption, role-based access, audit logs. The certifications your security team asks for — ready out of the box.

SOC 2 and GDPR-ready.

Full transparency.

Every action is logged, replayable, and explainable. No black boxes. You always know what your agent did and why.

Full transparency.

[ INTEGRATIONS ]

Plugs into the tools you already use.

Ready-made connectors for the platforms you already use.

Salesforce
HubSpot
Slack
Zapier
Zendesk
Intercom
WhatsApp
Twilio
Vonage
ElevenLabs

[ WHY SARATIX ]

Why teams pick us to build it.

Many will sell you a chatbot. Few will stay until it moves a real number.

[ PROVEN RESULTS ]

200+ businesses automated

200+ businesses automated

From startups to enterprises, we've replaced thousands of manual hours across industries.

[ BUILT FOR YOU ]

Custom-fit, not off-the-shelf

Custom-fit, not off-the-shelf

Built around your workflows, tools, and customers. No templates.

[ FAST DEPLOYMENT ]

Live in 2 to 6 weeks

Live in 2 to 6 weeks

No drawn-out consulting. Kickoff to production in under six weeks.

[ ALWAYS ON ]

Ongoing support and evolution

Ongoing support and evolution

We monitor, retrain, and improve your agents long after launch.

01

You own the agent and the data.

No vendor lock-in. No black boxes. Your data never trains anyone else's model.

02

Transparent pricing, real ROI.

You'll know what you pay and what you save. Most clients see payback in their first quarter.

03

A real team behind every agent.

Engineers, architects, and success managers — not a template. We stay until it works.

[ FAQ ]

Questions buyers actually ask.

Honest answers to what teams ask before signing off.

Team

Still have questions?

Bring a real workflow or half-formed idea. 30 minutes with our engineers. No pitch.

Talk to an engineer

ChatGPT just chats. An AI agent uses an LLM as its brain, plus your tools, your data, and your rules. It acts on your systems — not just talks about them.

[ FEATURED IN ]

TechCrunchForbesBusiness TimesThe EdgeTatler Asiae27

[ ENQUIRE NOW ]

Ready to put AI to work?

Tell us what you'd like to automate. We'll reply within one working day with a clear next step.

  • Free 30-minute discovery call
  • Tailored automation roadmap
  • No pitch, no obligation

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