Privacy Policy

We respect your privacy and are committed to protecting it as described in this privacy policy. We use a variety of current technologies and processes designed to secure your information. And you can unsubscribe from our email and postal mailing lists at any time.

Saratix provides a service that uses proprietary technology to bring you fitted products based on your exact size. We are operated by Megah Berkah SDN BHD, (Megah Berkah SDN BHD) and throughout this Privacy Policy we will use Saratix, us or we to refer to Megah Berkah SDN BHD and its affiliated entities and services collectively. Capitalized terms that are not defined in this Privacy Policy have the meaning given them in our Terms and Conditions. This Privacy Policy explains how information about you is collected, used and disclosed by Saratix when you purchase, download, install, register with, access or use our websites, mobile applications and other online products and services (collectively, the “Services”) or when you otherwise interact with us.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Services. By accessing or using any of our Services, you agree to this privacy policy.

Collection of Information

We collect personal information directly from you. We receive and store information you enter on our Services, when you call or email or communicate with us through social media (Instagram, Twitter, Facebook, et al.), or participate in events or other promotions. Part of our Services involves collecting, storing, processing and otherwise using images or videos of your body in order to calculate various measurements relating to certain features of your body. You provide the images or videos of your body that we use when you take your photographs or videos as requested and described within our Services; you control how and when the photographs or videos are taken. You agree that any photograph you provide shall not be pornographic, lewd or otherwise likely offensive to members of Saratix and we reserve the right to refuse access to our Services to any user who provides such photographs or videos. We automatically delete photographs and videos related to measurements once they are processed. Please see the next section for more information.

Examples of personal information that we collect include sizing information, body portfolio image, name, email address, credit card number, purchase and order information, personal preferences, and responses to survey information.

Malaysiage and Log Information: When you use our Services, we collection and log information about your use of our Services, including your browser type and language, access times, pages viewed, your IP address and location.

Device Information: We may collect information about the computer or device you use to access our Services, including the hardware model, operating system and version, MAC address, unique device identifier, phone number, International Mobile Equipment Identity (“IMEI”) and mobile network information. In addition, the Services may access your device’s native phonebook, with your consent, to facilitate your use of certain features of the Services.

Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, and this may include sending cookies to you. Cookies are small data files stored on your hard drive or in device memory that help us to improve our Services and your experience, see which areas and features of our Services are popular and count visits. We may also collect information using web beacons (also known as “tracking pixels”).

We may also obtain information from other sources and combine that with information we collect through our Services.

Deletion of Measurement Photographs and Videos

After you submit photographs or videos for measurement, we process them to calculate measurements and other information useful for using our Services. Once processed, the original photographs or videos are automatically deleted from our servers. If measurement photographs or videos stay unprocessed for over 90 days, we automatically delete them from our servers. One instance in which a set of photographs or videos may go unprocessed is if you submit a set photographs or videos but do not associate them with an account.

While we make our absolute best efforts to delete photographs and videos in a timely manner, we cannot guarantee that such deletion always occurs within a particular timeframe. In addition, as for any other digital information, there may be ways to access photographs or videos while still in temporary storage or, forensically, even after they are deleted.

Saratix secures your personal information from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

Use of Information

We do not share your personal information with any third party, except as described in this Privacy Policy.

Saratix collects and uses your personal information to provide, maintain and improve our Services and deliver the services you have requested, including processing transactions. Saratix may also use your personally identifiable information to inform you of other products or services available from Saratix and its affiliates, store information about your preferences, allowing us to customize our Services according to your individual interests, speed up your searches, recognize you when you return to our website, estimate our audience size and Malaysiage patterns. Saratix may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

We may disclose your personal information to our service providers and other third parties we use to support our business However, at all times we restrict who has access to your personal information and take great care to protect your privacy in all regards.

We may use information you submit in a public forum (e.g. a blog, chat room, or social network) to personalize your experience. You are responsible for the information you choose to submit in public forums.

Saratix may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Saratix or the Services, including respond to any government or regulatory request; (b) protect and defend the rights or property of Saratix, including enforcing or applying our terms of use and other agreements, including for billing and collection purposes; and, (c) if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Saratix, our customers or others. We may share information about you in connection with, or during negotiations of, any reorganization, dissolution, restructuring, merger, sale of company assets, financing or acquisition of all or a portion of our business to a buyer or other successor, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by Saratix about the users of our Services is among the assets transferred. 

We may also share aggregated or de-identified information, which cannot reasonably be used to identify you. This could include aggregated, anonymous measurement, size and shape information about our users and their purchases. The anonymous aggregated data that we may collect could be used in a variety of ways, including but not limited to, improving the performance of our Services and helping us understand more about the relationships between body shapes, sizes and style preferences. We may also, in the future, share such aggregated, anonymous information with third-party partners. By using our services, you are consenting to the collection and use of such anonymous aggregated data.

We may share the personal information we collect with our affiliates, business partners, ad network vendors and their participants, and other third parties for the purposes described in this Policy, including to communicate with you about products and services, offers, events and promotions that we believe may be of interest to you.

Security of Your Personal Information

Personal information within user accounts, including purchase history, is protected by a password for your privacy and security. The Company employs numerous administrative, technical and physical safeguards designed to assist in protecting the personal information we collect against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. We use industry standard firewalls and encryption, such as Secure Sockets Layer (SSL) encryption, to protect sensitive billing information during the authorization process. When you enter your credit card information during our checkout and billing process, although we store that information for ease of future use, it is encrypted for your privacy.

We further suggest that all users safeguard their own account username and password and not share that information with anyone. If users are concerned about misuse of their identity within the Services, or are using a shared device, users should make an effort to log out as often as necessary. We will never ask for your password via email and users should report any such inquiry.

Note. Saratix meets or exceeds the standards generally accepted by the industry within which it operates in regards to the protection of personal information. However, no electronic transmission of information can be executed with absolute certainty that a failure or breach will not occur. Company cannot guarantee that the security measures in place to safeguard personal information will never be defeated or fail, or that those measures will always be sufficient or effective.

Children Under Thirteen

Our Services are not intended for children under 13 years of age. No one under age 13 may provide any information to or on our Services. We do not knowingly or intentionally collect personal information from children under the age of 13.  If you are under 13, do not use or provide any information on our website and other Services. If you believe we might have any information from or about a child under 13, please contact us at

Parents or guardians: we want to help you guard your children’s privacy. We encourage you to talk to your children about safe and responsible use of their Personal Information while using the Internet. In addition, users of our Service must (a) be at least 18 years of age or, (b) if younger, be with the supervision of a parent or guardian.

Opt-Out and Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Saratix by contacting us by email at


This policy may change from time to time. Your continued use of our Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

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